Molitaris Consulting

Post-Call Sync, June 16

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Ambrosia · June 16 post-call sync

The ramp is working

Recap and next steps from today's call, for the Ambrosia team
The throughline: two weeks ago we deliberately pulled spend down to clean the foundation. That work is now paying off. Week over week, spend is up 3.7x, conversions up nearly 6x, and the campaign that produced nothing last week is now producing qualified leads and admits. The new structure is officially the source of leads, not the old agency setup. This recap captures where things stand and what we agreed on today's call.

Campaign timeline

CampaignWent liveDays serving
General RehabJune 511
BrandedJune 610
Mental HealthJune 97

All three campaigns are new this month and at different ages. General Rehab and Branded have been running about a week and a half. Mental Health is a week in, roughly four days behind the other two. Read every number below as early signal: the older campaigns have had the most time to produce, and Mental Health is the youngest by design.

1

Wins to lead with

  • Reagan Covolesky admitted. Admit Tracked cleanly through Salesforce from first touch to Admitted, the first admit the rebuilt tracking caught end to end.
  • Chase Clay admitted (update since this morning). Admit The ad lead we tracked through the funnel all week (Needs Travel/Detox, then Scheduled for Admission, now Admitted) closed today. That makes two tracked paid admits this stretch.
  • General Rehab went from zero to live. It produced no conversions all of last week. This week it logged 6 conversions and its first qualified-lead passback to Google (June 13).
  • Mental Health is live and generating call volume. Launched June 9, it produced 6 tracked call leads in its first week. These are early top-of-funnel calls; the quality read comes as the campaign matures.
  • The qualified-lead and admit signals are flowing back into Google. Qualified-lead signals fired this week, including off the new General Rehab campaign. The offline conversion loop we built is feeding the bidding model real outcomes.
2

Week over week, the numbers turned

MetricLast week (Jun 2-8)This week (Jun 9-15)
Total spend$5,007$18,380
Total conversions529
General Rehab conversions06
Mental Health conversions0 (not live)6
Bottom line: the deliberate pullback is over and the ramp is on. We are scaling into clean traffic with the conversion signal working, not scaling into waste like the prior setup did.
3

What we did this week (the work)

Roughly 200 account changes logged June 11 through 15. Almost all of it is signal-quality work:

  • ~198 negative keywords loaded across General Rehab and the new Mental Health campaign (180 at the campaign level, 18 at the ad-group level). This is the bulk negative load from the audit: competitor facility names, sober living and halfway house, medication research, and informational junk.
  • Mental Health campaign launched June 9 with its own landing page and neuroscience framing, no addiction language, and its own negative set from day one.
  • Budget raised to begin the planned second-half-of-month ramp.
  • Continued brand separation. Brand terms are now consolidated in the Branded campaign instead of bleeding into the general campaigns at inflated CPCs.
4

The non-brand pipeline is starting to fill

The rebuilt campaigns are new, so the job right now is getting clean non-brand leads into the funnel and tracked end to end. That is starting to happen.

  • Gabriel Rivera is the first qualified lead from the new General Rehab campaign, tracked into Salesforce and currently active at Follow Ups.
  • Chase Clay admitted today, after moving through the funnel all week.
  • Tracking is following these leads all the way through Salesforce, so as the new campaigns scale we will see the full path from search to admit, not just the top of the funnel.
Bottom line: this is the early non-brand volume we are building toward. It is a handful of leads today by design, while the new campaigns ramp. The story to watch over the next few weeks is this pipeline growing.
5

The conversion loop is automatic and running

The Salesforce-to-Google connection we built is not a one-time push. It runs on its own and keeps the bidding model fed with real outcomes.

  • It syncs every 6 hours, automatically. Each run reads your Salesforce opportunities from the last two weeks and sends them to Google Ads. No manual step on our end or yours.
  • It is running reliably. The last run was this morning and it has completed successfully every cycle over the past several days. The qualified-lead and admit conversions you see in the account posted on their own, within hours of the Salesforce stage changing.
  • Two signals go back for every tracked lead. Every Google Ads opportunity sends a qualified-lead signal as soon as it exists in Salesforce, and any opportunity that reaches Admitted or Alumni sends an admit signal carrying its revenue.
  • It cannot double-count. Re-running is safe by design, so the numbers stay clean.
Why this matters: the volume of clean qualified-lead and admit signals is what eventually lets Google bid toward your actual admits instead of 60-second phone calls. The loop is live now and the signal count is building week over week. That history is the asset that makes automated, admit-focused bidding possible as the new campaigns mature.
6

The bigger picture: total lead flow, not just paid

Stepping outside Google Ads, here is total inbound lead volume from Salesforce, your system of record, across every channel. Two things stand out.

First, paid search is a minority of your lead flow. Across recent weeks, paid search accounts for roughly 15 to 25 percent of total inbound leads. The other 75 to 85 percent comes from non-paid sources: organic search, your Google Business Profile, direct, and web. Google Ads has never been the majority of the volume.

Second, total leads are down across the board, and the drop is in those non-paid channels.

Week ofTotal leadsPaid searchNon-paid
Apr 2723125206
May 421528187
May 1123048182
May 1822636190
May 2521480134
Jun 122376147
Jun 816120141

Salesforce leads, all sources, by week. The week of June 15 is still in progress and is left off. Non-paid is total minus paid search.

Total inbound leads fell from a steady spring baseline of roughly 220 to 230 a week down to 161 in the last complete week, about a 30 percent decline. Non-paid leads carried almost all of that drop, falling from roughly 190 a week to about 140. Paid search is too small a share to explain a swing of that size.
Bottom line: the lead decline shows up most in the non-paid sources, which is what you would expect from a website and Google Business Profile problem rather than an ad-account problem. The paid campaigns run to dedicated landing pages that are isolated from the main site, so paid performance is insulated from the broken site. The non-paid channels that depend on the site and the listing are not, and that is where the volume is down. Fixing the site and the Google Business Profile is the lever for the largest share of your lead volume, and the SEO and website work to address it is now kicking off (RVK / Zachary Blevins).
7

Where we go from here (agreed on the call)

  • Hold the ramp toward roughly $4,000/day for the balance of the month. June 15 already hit $3,000 with General Rehab absorbing budget. We back-weight spend while the search-term cleanup improves quality, then ramp as confidence grows.
  • Continue daily negative keyword and search-term cleanup. Still about 90 percent of the work right now: competitor names, sober living, halfway house, and Medicaid/Medicare signals filtered out daily.
  • Keep feeding the qualified-lead and admit signals back. Every Salesforce stage move now teaches the bidding model. The more admits we close, the smarter the spend gets.
  • Move to Maximize Conversions bidding in about two to three weeks. We stay on manual CPC through the reset. Once 15 to 30 qualified conversions accumulate, we switch to automated bidding, then layer in a Target CPA guardrail after that. Manual now is deliberate, not permanent.
  • Address the non-paid side. The SEO and website work with RVK (Zachary Blevins) is kicking off, which targets the organic, GMB, and direct channels where the volume is actually down.
  • Expanded reporting. With the CMO seat open, we will broaden this report to cover organic, Google Business Profile, and overall channel mix, so the whole lead picture is visible in one place, not just paid.
  • July 1 is the first real monthly read. The changes made this month need a few weeks to compound, so the first full month-over-month picture comes at the start of July.